The Forgd Method™ Applied
01
Audit
Brand Score™: 19/100. No Google presence. Yelp as the only discovery path.
02
Brand
Built a premium, trustworthy identity that honored 20 years of local reputation without looking dated.
03
Launch
Google Business built from zero. Uniform patches, invoice template, exterior sign spec — all in system.
04
Scale
Van wrap in production. Retainer conversation started — they're ready to run paid ads now that the brand can hold the weight.
"A 20-year reputation trapped in a 1998 brand. We rebuilt everything without losing the soul."
Mike Keller Jr. inherited a shop that ran on handshakes and referrals. His dad built it right: fair pricing, honest diagnostics, same-day service on most jobs. But the brand was a relic — clip-art wrench logo, mismatched signage, zero online presence beyond a Yelp listing they hadn't touched in three years.
TEMPERED is the full rebuild: identity, strategy, collateral, and digital. We started with the positioning — not "another honest mechanic" but "Fresno's shop for people who don't want to get burned by a chain." Black and gold. Clean. Premium but not pretentious. The kind of brand that earns trust before someone walks through the door.
The Google Business profile went from nonexistent to 34 new reviews in 90 days. Three times the Maps impressions. Calls from new customers who had never heard of Keller & Sons before — because before, there was nothing for them to find. The collateral kit — invoice template, uniform patch, sign specs — finally made the shop look as good as the work done inside it.